To our Valued DatStat Clients:
Your DatStat Support team is transitioning to a new ticketing system called ServiceNow effective Tuesday, 2/8/22! The ServiceNow portal will replace FreshDesk, which you currently use. We are very excited to bring you this tool with its more efficient and streamlined ticketing process, and we also understand that getting used to a new software can be challenging. Since our team is new to this tool as well, we ask for your patience as we resolve your issues as quickly as possible.
Instructions to login:
Please access through this link: https://r1rcmprod.service-now.com/csm
Username: enter the email used to access the previous ticketing system
Click "forgot password" and follow the prompts to create a unique password
Thank you for your business.